TERMS OF SERVICE

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Arissa International Private Limited (“Arissa”, “Company”, “we”, “us”, or “our”), the operator of the networking platform at networking.arissainternational.com (the “Platform”).

By accessing, registering for, submitting Form 1, or using any feature of the Platform in any manner, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, our Cookie Policy, our Refund and Cancellation Policy, and any other policies referenced herein (collectively, the “Agreement”). If you do not agree, you must not access or use the Platform.

These Terms constitute an electronic record under the Information Technology Act, 2000. No physical, electronic, or digital signature is required to make these Terms binding.

Nothing in these Terms limits any rights you have as a consumer under the Consumer Protection Act, 2019 or any other applicable law that cannot be waived or limited by agreement.

• “Account” means the registered user account created by a User on the Platform.
• “Admin” means an authorized administrator of Arissa International Private Limited who has access to Platform data, matching reports, and administrative functions.
• “AI Features” means features that use artificial intelligence or machine learning to generate suggestions, recommendations, insights, or other outputs, including the 15 contact sphere suggestion feature.
• “Beta Features” means any feature designated as “beta”, “preview”, “experimental”, or “early access.”
• “Contact Record” means a profile of a third-party individual entered into the Platform by a Registered User or Admin, where that individual has not themselves registered on the Platform.
• “Contact Sphere” means one of the fifteen (15) categories of professional contacts suggested by the Platform’s AI based on a Registered User’s declared Gives.
• “Content” means any text, information, data, profile details, messages, notes, or other material submitted or transmitted by a User through the Platform.
• “Features” means the functionalities offered through the Platform, including Business Connect, Meetings, Referrals and Introductions, Reports, AI-assisted Insights, Contact Sphere suggestions, and the Meeting Dashboard.
• “Form 1” means the pre-registration discovery form available on the Platform that collects basic personal information, Gives and Asks, and company referral details prior to account registration.
• “Form 2” means the post-registration detailed profile form within the Platform through which Registered Users provide personal and business information, Gives and Asks, and contact sphere customer data.
• “Gives and Asks” means the professional services, referrals, or resources a User can offer (Gives) and the professional connections, services, or resources a User is seeking (Asks).
• “Member” means a Registered User with an active Subscription.
• “Subscription” means a paid plan or a Free Trial that grants access to Platform Features for a specified duration.
• “Subscription Fee” means the amount payable for a paid Subscription as set out on the Platform.
• “Applicable Law” means all laws, statutes, rules, regulations, orders, and judicial decisions of the Republic of India that apply to the parties or the Agreement, and any applicable international laws where expressly stated.

To use the Platform or submit Form 1, you must:

• Be a natural person aged eighteen (18) years or older;
• Have the legal capacity to enter into a binding contract;
• Not be barred from receiving services under applicable law;
• Provide accurate, current, and complete information in Form 1, Form 2, and during registration, and maintain such information;
• If you are a member of a regulated profession, comply with all advertising, solicitation, and referral rules of your regulatory body — see Section 13.

The Platform is available to users located in India and internationally. Users located outside India acknowledge that their Personal Data will be processed in India and consent to the cross-border transfer provisions in our Privacy Policy. Certain features, payment methods, and regulatory protections may vary by jurisdiction.

If you access the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

The Platform operates through a two-stage process:

Stage 1 — Pre-Registration (Form 1): Before creating an account or making any payment, individuals may submit Form 1, which collects basic personal information, Gives and Asks, and company referral details. Upon submission, an Admin receives an automated email notification containing the submitted details along with a PDF document identifying potential matching Members based on alignment between the submitter’s Gives and Asks and those of existing Members and Form 1 submitters in the database. This matching is performed for networking facilitation purposes only and is reviewed solely by Admins. By submitting Form 1, you consent to this processing as described in our Privacy Policy Section 5.0.

Stage 2 — Registration and Platform Access (Form 2): Individuals who wish to access the full Platform must register an account by selecting a plan — Free Trial (30 days), Monthly, or Quarterly. Monthly and Quarterly plans require payment via Razorpay (Indian subscribers) or bank wire invoice (international subscribers) before access is granted. After registration and payment where applicable, users access the dashboard and complete Form 2, which collects detailed personal and business information, Gives and Asks, and contact sphere customer data. The Platform’s AI then suggests fifteen (15) Contact Spheres based on the user’s declared Gives. Upon final submission of Form 2, the user’s profile is created within the network and becomes available to Admins and, where applicable, to other Members for networking and referral matching purposes.

You must create an Account to access most Features. You agree to:

• Provide truthful, accurate, current, and complete information during registration and in all forms;
• Maintain the security and confidentiality of your login credentials;
• Promptly update your information to keep it accurate;
• Notify us immediately at info@arissainternational.com of any unauthorized use of your Account or security breach;
• Accept responsibility for all activities that occur under your Account.

We reserve the right to refuse registration, suspend, or terminate accounts that violate these Terms, are inactive for an extended period, or are created using false or misleading information.

6.1 Plans

We currently offer the following plans:

• Free Trial (30 days): Full feature access for thirty (30) days at no cost. No payment information is required. The Free Trial ends automatically after 30 days and does not auto-renew. To continue using the Platform after the Free Trial, you must upgrade to a paid plan.
• Monthly Plan: Full feature access, billed every month. Billing recurs monthly unless cancelled.
• Quarterly Plan: Full feature access at a discounted rate compared to the Monthly Plan, billed every three (3) months, including Priority Support as defined in Section 22. Billing recurs quarterly unless cancelled.

6.2 Standard Pricing

Standard list pricing for Subscriptions, exclusive of GST, is as follows:

• Monthly Plan Standard Price: ₹499 per month.
• Quarterly Plan Standard Price: ₹1299 per quarter.

All Subscription Fees are stated in Indian Rupees (₹) for Indian subscribers and are exclusive of applicable taxes. For international subscribers, fees are stated in the currency specified on the invoice.

6.3 Introductory and Promotional Pricing

We may offer Subscriptions at introductory or promotional prices from time to time. Current introductory offer (as of 18 Jun 2026): Monthly Plan ₹299/month and Quarterly Plan ₹747/quarter, available until 31 Dec 2026. Introductory pricing is valid only for the duration stated. Upon expiry, standard pricing under Section 6.2 applies automatically. We will notify you of the upcoming price change before renewal.

6.4 B2B Customers and GST Invoicing

If subscribing as a business wishing to claim input tax credit for GST, provide a valid GSTIN at the time of subscription. We will issue tax invoices reflecting the GSTIN provided. The place of supply will be determined under the IGST Act, 2017. We are not responsible for incorrect input tax credit claims arising from inaccurate details provided by you. This section applies to Indian subscribers only.

6.5 Pricing Changes

We reserve the right to modify Subscription Fees at any time. Changes applicable to active Subscriptions will be notified at least thirty (30) days in advance. You may cancel before the revised fees take effect.

6.6 Payment — Indian Subscribers

Subscription Fees are payable in advance via debit cards, credit cards, UPI, and net banking through Razorpay Software Private Limited, our designated payment gateway. By providing payment information, you authorize Razorpay and us to charge the applicable Subscription Fee. Arissa International Private Limited does not store your payment card details. You represent that your payment information is accurate and that you are authorized to use the payment instrument. Upon successful payment, an invoice will be automatically generated and sent to your registered email address.

6.6A Payment — International Subscribers

For international subscribers, Subscription Fees are payable in advance via bank wire transfer against invoices issued by Arissa. Invoices are due within seven (7) days of issuance. Access to the Platform will be activated upon confirmation of receipt of funds. Upon confirmation of payment, an invoice will be sent automatically to your registered email address. Arissa is not responsible for delays caused by intermediary banks or currency conversion. All international payments are in the currency specified on the invoice.

6.7 Plan Changes

You may upgrade or downgrade your Subscription Plan at any time. Plan changes take effect at the start of the next billing cycle. Downgrades do not entitle you to a refund for the remaining period of your current plan. Upgrades from the Free Trial to a paid plan take effect immediately upon payment confirmation.

6.8 Auto-Renewal and e-Mandate

Monthly and Quarterly Subscriptions automatically renew at the end of each Subscription period at the then-prevailing Subscription Fee, unless cancelled before the renewal date. The Free Trial does not auto-renew. All recurring payment authorisations for Indian subscribers comply with the Reserve Bank of India’s e-mandate framework, including a pre-debit notification at least twenty-four (24) hours before each charge and Additional Factor of Authentication where required. You may cancel auto-renewal at any time via Account Settings or by writing to our support team.

The Free Trial provides full feature access for thirty (30) days at no cost. No payment information is required during the Free Trial. The Free Trial ends automatically after 30 days and does not auto-renew. To continue accessing the Platform after the Free Trial, you must select and pay for a Monthly or Quarterly plan. We reserve the right to modify, suspend, or discontinue the Free Trial at any time with reasonable notice.

8.1 Cancellation by You

You may cancel your Subscription at any time. Cancellation takes effect at the end of the current billing cycle and you retain access until then. The Free Trial ends automatically and requires no cancellation action.

8.2 Refund Policy

Except where required by applicable law or as described in our Refund and Cancellation Policy, Subscription Fees are non-refundable. Nothing in this clause limits your rights as a consumer under the Consumer Protection Act, 2019. The Free Trial of thirty (30) days is intended to allow you to evaluate the Platform before committing to a paid plan.

We may, at our discretion, issue a refund or credit in cases of duplicate payment, technical billing errors, the Platform’s inability to deliver core Features for a sustained period due to our fault, or when required to provide service credits under Section 9. Refund requests must be submitted within seven (7) days of the relevant charge. See our Refund and Cancellation Policy for full details.

8.3 Cancellation by Us

We may suspend or terminate your Subscription for material breach of these Terms. In the event of our termination for reasons other than your breach, we will refund the pro rata portion of prepaid Subscription Fees for the unused period.

9.1 Service Availability

We make commercially reasonable efforts to ensure the Platform is available and operational. We target a monthly availability of ninety-nine percent (99.0%), measured as total minutes in the calendar month, minus Scheduled Downtime and Unscheduled Downtime, divided by total minutes minus Scheduled Downtime.

9.2 Scheduled Downtime

Planned maintenance windows for which we provide at least forty-eight (48) hours’ notice. Excluded from availability calculations.

9.3 Unscheduled Downtime — Exclusions

Downtime excludes unavailability due to:

• Force Majeure events as defined in Section 30;
• Acts or omissions of the User, including misuse or violation of these Terms;
• Failures of third-party services, including AWS, Razorpay, or internet service providers;
• Security incidents or denial-of-service attacks outside our reasonable control;
• Beta Features;
• Emergency maintenance required to address security or operational risks.

9.4 Service Credits

If monthly availability falls below 99.0% for reasons within our reasonable control, you may request a service credit equal to:

• 5% of the monthly Subscription Fee for availability between 95.0% and 99.0%;
• 10% of the monthly Subscription Fee for availability between 90.0% and 95.0%;
• 20% of the monthly Subscription Fee for availability below 90.0%.

Service credits must be claimed in writing within thirty (30) days of the relevant downtime and are credited only toward future Subscription Fees. Nothing in this section limits your rights as a consumer under the Consumer Protection Act, 2019. Free Trial Users are not entitled to service credits.

9.5 Support

Standard email support is available to all paid plan Users at info@arissainternational.com during business hours (Monday to Friday, 10:00 AM to 6:00 PM IST), excluding Indian public holidays. Quarterly Plan Users are entitled to Priority Support as set out in Section 22.

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall:

• Provide accurate and truthful information in Form 1, Form 2, your profile, and all Content you submit;
• Engage with other Users professionally and respectfully;
• Comply with the community standards set out in Section 11;
• Not impersonate any person or business entity;
• Not misrepresent your affiliation with any person or entity;
• Not use the Platform to solicit Members for competing networking platforms or services without our prior written consent;
• Not engage in spamming, phishing, or unsolicited commercial communications with other Members;
• Do not use the Platform to engage in any activity that violates applicable law;
• Not transmit any Content that is unlawful, defamatory, obscene, fraudulent, harassing, or infringing on third-party rights;
• Not attempt to gain unauthorized access to any part of the Platform or any other User’s Account;
• Not introduce viruses, malware, or other harmful code into the Platform;
• Not reverse engineer, decompile, or attempt to extract the source code of the Platform or its AI models;
• Not scrape, harvest, or extract Member data without authorization;
• Not use the Platform to compete with us or build a competing product;
• Not resell, sublicense, or commercially exploit access to the Platform without our written consent.

Violation of these obligations may result in suspension or permanent termination of your Account without refund.

You specifically agree not to host, display, upload, modify, publish, transmit, store, update, or share any information that:

• Belongs to another person and to which you do not have any right;
• Is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, or relating to or encouraging money laundering or gambling;
• Is harmful to children;
• Infringes any patent, trademark, copyright, or other proprietary right;
• Violates any applicable law;
• Deceives or misleads the addressee about the origin of any message or communicates misinformation that is patently false and misleading;
• Impersonates another person;
• Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order;
• Contains software viruses or any computer code designed to interrupt, destroy, or limit the functionality of any computer resource;
• Is patently false and written with the intent to mislead or harass a person or entity for financial gain or to cause injury.

This Acceptable Use Policy is set out in full in this Section 11 and applies to all use of the Platform, including Form 1 and Form 2 submissions. References in these Terms to the “Acceptable Use Policy” refer to this Section 11.

Admins of Arissa International Private Limited have the right to:

• Review all information submitted through Form 1 and Form 2;
• Access and generate matching reports and PDF documents based on Member and Form 1 submitter Gives and Asks;
• Review all Contact Records entered by Registered Users and Admins across the Platform;
• Suspend or terminate Member accounts for violations of these Terms, with or without prior notice;
• Modify Platform features, pricing, or Subscription plans with reasonable notice to Members;
• Send service, administrative, and operational communications to Members and Form 1 Submitters;
• Retain meeting history and operational records for compliance and platform improvement purposes.

Admins may access, review, retain, and disclose information where reasonably necessary to investigate suspected violations of these Terms, protect Users, comply with legal obligations, enforce Platform policies, or defend legal claims.

The Platform allows Registered Users and Admins to enter Contact Records of individuals met in a networking context. By entering a Contact Record, you represent and warrant that:

• You have genuinely met the individual in a networking context and have a legitimate basis for recording their details;
• The information you enter is accurate to the best of your knowledge;
• You are not entering Contact Records for any unlawful, deceptive, or harassing purpose.

You acknowledge that at the exact moment of form submission, the Platform automatically sends a notification email to the contact’s email address informing them that their details have been entered, what data was recorded, by whom, and how to exercise their right to deletion via a one-click opt-out link. You are responsible for ensuring the contact’s email address you enter is accurate so this notification can be delivered.

If the notification email cannot be delivered due to an invalid or non-existent email address entered by you, the Contact Record will be automatically flagged and deleted by Arissa within forty-eight (48) hours. You will be notified of the deletion and may re-enter the Contact Record with a corrected email address. Arissa’s deletion of Contact Records due to notification failure does not constitute a breach of these Terms.

The User entering a Contact Record is solely responsible for ensuring that they have a lawful basis to provide the information submitted and that such submission complies with applicable privacy and data protection laws.

Arissa is not responsible for inaccurate contact data entered at a member’s direction.

Members with an active Subscription may access the Meeting Dashboard, which displays a history of networking meetings facilitated through the Platform. You agree that:

• Meeting records maintained on the Platform are for informational and networking facilitation purposes only and do not constitute a legal record of any business agreement, transaction, or commitment between Members;
• You will not rely solely on the Platform’s Meeting Dashboard for tracking legally binding commitments;
• Arissa may retain meeting history records for operational and compliance purposes in accordance with our Privacy Policy.

Certain professions in India are subject to advertising, solicitation, and referral restrictions, including:

• Advocates: Bar Council of India Rules under the Advocates Act, 1961.
• Chartered Accountants: ICAI Code of Ethics under the Chartered Accountants Act, 1949.
• Medical Practitioners: National Medical Commission Regulations and Code of Medical Ethics.
• Company Secretaries: ICSI Code of Conduct under the Company Secretaries Act, 1980.

If you are a member of a regulated profession, you are solely responsible for ensuring your use of the Platform complies with your regulatory body’s rules. Arissa does not provide legal advice on professional conduct rules and disclaims liability for any breach of such rules by you.

You retain ownership of all Content you submit to the Platform including Form 1 submissions, Form 2 data, Contact Records, and meeting notes. By submitting Content, you grant us a non-exclusive, royalty-free, worldwide licence to host, store, display, and process such Content solely for the purpose of operating, providing, and improving the Platform.

This licence terminates when you delete the relevant Content or close your Account, except where retention is required for compliance with applicable law, for legitimate business purposes such as backups and audit trails, or where Content has been used in aggregated, de-identified, or anonymised form for analytics or AI model training subject to applicable consents.

You represent and warrant that you have all necessary rights to submit such Content and to grant the licence above.

During your active Subscription, you may export Content you have submitted to the Platform, including profile information, Gives and Asks, meeting history, contact sphere data, and your contact list, through the export functionality in your Account Settings.

Upon termination of your Account, you may request an export of your Content within thirty (30) days of termination in a structured, machine-readable format such as CSV or JSON. After thirty (30) days, we may delete your Content in accordance with our Privacy Policy.

Export covers data you have submitted. It does not include Content submitted by other Users, AI-generated outputs including contact sphere suggestions, inferred or analytical data, or other materials that are our property.

The Platform, including all software, source code, design, graphics, logos, trademarks, AI models, contact sphere suggestion algorithms, recommendation engines, and underlying technology, is protected by intellectual property laws, including the Copyright Act, 1957, the Trade Marks Act, 1999, and the Patents Act, 1970. All rights, title, and interest in and to the Platform remain the exclusive property of Arissa or its licensors.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Platform for its intended networking purpose during your active Subscription. Nothing in these Terms transfers any ownership interest in the Platform or any intellectual property rights to you. Use of any of our trademarks, logos, or trade names without our prior written consent is prohibited.

19.1 AI-Assisted Features

The Platform includes AI Features such as AI-assisted Insights, match suggestions, content ranking, report generation, and contact sphere suggestions. A key AI feature is the suggestion of fifteen (15) Contact Spheres — categories of professional contacts most relevant to the user’s declared Gives — generated automatically upon completion of Form 2. AI Features use only data provided by Registered Users. Contact Records of non-registered individuals are never used in AI processing.

19.2 Nature of AI Outputs

AI outputs, including contact sphere suggestions, are generated automatically based on the information you provide and are not professional business advice. They are suggestions and recommendations only — not binding decisions. You may accept, modify, or disregard any AI-generated suggestion and are responsible for exercising independent professional judgment before acting on any AI output.

19.3 No Warranty of AI Output

We make no warranty that AI-generated matches or contact sphere suggestions will be accurate, optimal, or beneficial; that AI-generated content will be free from factual errors; that AI outputs will be consistent over time; or that AI processing will be free from bias. The accuracy of contact sphere suggestions depends on the quality and specificity of the Gives information you provide.

19.4 No Guarantee of Business Results

The Platform is a networking facilitation tool. Arissa does not guarantee any specific business outcomes, referrals, revenue, partnerships, introductions, or results from using any AI Feature or from any contact sphere suggestion.

19.5 Liability for AI Outputs

To the maximum extent permitted under applicable law, we disclaim all liability for any loss, damage, or adverse outcome arising from your reliance on AI-generated outputs, including contact sphere suggestions.

Users shall not rely exclusively on AI-generated recommendations, matches, contact sphere suggestions, relationship insights, or other outputs when making business, financial, professional, or commercial decisions.

19.6 Restrictions on Use of AI Features

You shall not use AI Features to generate content violating Section 11, reverse engineer or replicate our underlying models or algorithms, circumvent output filters or safety controls, or process Personal Data of third parties without a lawful basis.

19.7 User Data and AI Model Training

We may use User Content and usage data in an aggregated and de-identified form to train, evaluate, and improve our AI models and contact sphere suggestion algorithms. We will obtain separate consent where required by applicable law for any identifiable use of your data for model training.

Beta Features are provided “AS IS” and “AS AVAILABLE.” They may be unstable or incomplete, are excluded from Service Levels in Section 9, and may be modified or withdrawn at any time without notice. We disclaim all warranties and liabilities in respect of Beta Features to the maximum extent permitted by applicable law. By using a Beta Feature, you consent to providing feedback which we may incorporate without obligation or compensation.

Arissa provides the technological infrastructure that enables Users to discover, connect, and exchange information with other Users. Arissa does not conduct criminal background checks, professional licence verification, financial due diligence, creditworthiness assessments, or independent verification of statements made by Users. Users are solely responsible for conducting their own due diligence before entering into any business relationship, referral arrangement, transaction, or engagement; endorsing or guaranteeing any User or their services; or participating in or guaranteeing the outcome of any meeting, introduction, referral, contact sphere match, or business transaction between Users.

You acknowledge that any interaction, agreement, transaction, or arrangement between you and another User is solely between you and such other User. We disclaim all liability arising from such interactions.

Arissa is not responsible for the acts, omissions, conduct, statements, services, products, or business practices of any User, Contact Record, referral recipient, introduction recipient, or third party encountered through the Platform.

21.1 Networking Outcomes Disclaimer

The Platform facilitates professional networking and relationship management. Arissa does not guarantee that any User will receive referrals, introductions, clients, customers, meetings, partnerships, revenue, business opportunities, employment opportunities, investments, or other commercial benefits through use of the Platform.

Quarterly Plan Members are entitled to Priority Support:

• Targeted first-response time of one (1) business day, compared to three (3) business days for standard support;
• Dedicated support email queue or in-Platform priority ticketing;
• Eligibility for periodic check-ins or onboarding sessions at our discretion;
• Priority handling of feature requests on a best-efforts basis without commitment to implementation.

Response time targets are best-efforts and not guaranteed service levels. Priority Support does not entitle you to bespoke development or custom integration.

Our collection, use, storage, and disclosure of Personal Data — including Form 1 data, Registered User data, and Contact Record data — is governed by our Privacy Policy, incorporated by reference. By using the Platform or submitting Form 1, you consent to the processing of your Personal Data as described in the Privacy Policy. For EEA and UK users, the GDPR provisions in Section 19A of the Privacy Policy apply. For California residents, the CCPA provisions in Section 19B of the Privacy Policy apply.

The Platform integrates with third-party services, including Razorpay for payment processing, Google Analytics and HubSpot for analytics and CRM tracking, and AI service providers. Your use of these third-party services is subject to their respective terms of service and privacy policies. Arissa is not responsible for the practices, content, or policies of any third-party service provider.

In using the Platform, you may have access to information about other Users that is reasonably understood to be confidential, including professional details, Gives, Asks, contact sphere data, and meeting notes. You agree to use such information only for legitimate networking purposes on the Platform, not to disclose it to third parties without the relevant User’s consent, and not to retain or use it after closure of your Account except as required by applicable law.

26.1 Termination by You

You may terminate this Agreement at any time by closing your Account through Account Settings or by contacting info@arissainternational.com. Termination does not affect amounts due and payable as of the termination date or provisions intended to survive termination.

26.2 Termination by Us

We may suspend or terminate your access to the Platform, with or without prior notice, if you breach these Terms; your use creates legal risk for us or other Users; you engage in fraudulent, abusive, or unlawful conduct; we are required to do so under applicable law; or we discontinue the Platform in which case Section 8.3 applies.

26.3 Effect of Termination

Upon termination, your right to access the Platform ceases. We may delete or retain your Account information in accordance with our Privacy Policy. You may exercise data export rights under Section 17. Provisions which by their nature should survive termination shall survive.

Specific retention periods are described in the Privacy Policy and may vary depending on legal, operational, security, dispute-resolution, and compliance requirements.

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE SERVICE.

We do not warrant that the Platform will be uninterrupted or error-free except as committed in Section 9; that defects will be corrected; that results will be accurate or meet your expectations; or that any match, contact sphere suggestion, or introduction generated by AI Features will result in a business outcome, referral, revenue, or partnership.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any rights under the Consumer Protection Act, 2019.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL ARISSA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR INR 5,000 (RUPEES FIVE THOUSAND ONLY), WHICHEVER IS HIGHER.

Nothing in these Terms limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot be excluded or limited under applicable law, including the Consumer Protection Act, 2019.

Any claim arising out of or relating to the Platform must be brought within one (1) year after the cause of action arises, to the extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless Arissa and its affiliates, directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses including reasonable legal fees arising from your violation of these Terms or applicable law; your Content including Form 1 and Form 2 submissions; your interaction with other Users; your breach of professional conduct rules under Section 15; your entry of Contact Records including inaccurate contact details or notification failures caused by incorrect email addresses provided by you; or your misuse of the Platform including AI Features and Beta Features.

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, pandemics, natural disasters, war, terrorism, civil unrest, government action, internet or telecommunications failures, power outages, cyber-attacks, or failures of third-party service providers.

We may modify these Terms at any time. Material changes will be communicated to registered Members via email or an in-platform notification at least seven (7) days before taking effect. Continued use after the effective date constitutes acceptance of the modified Terms. If you do not agree with changes, you must stop using the Platform and may cancel your Subscription. We reserve the right to modify, suspend, or discontinue any Feature or part of the Platform at any time, with reasonable notice where practicable.

32.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of laws principles.

32.2 Good Faith Negotiation

Any disputes arising from or relating to these Terms or the Platform shall first be addressed through good-faith negotiation between the parties. Either party may initiate negotiations by providing written notice to the other describing the dispute and their proposed resolution.

32.3 Jurisdiction

If a dispute cannot be resolved through good-faith negotiation within thirty (30) days of written notice, the courts located in Bengaluru, Karnataka, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Platform, subject to Section 32.4. Nothing in this clause prevents a consumer from approaching the relevant Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

32.4 Arbitration

Except where prohibited by applicable consumer protection law, disputes shall be resolved through binding arbitration. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties, failing which the arbitrator shall be appointed by the High Court of Karnataka under Section 11 of the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Bengaluru, Karnataka, India. The language of arbitration shall be English.

When using the Referrals and Introductions feature, you shall:

• Make introductions and referrals based on a good-faith assessment of fit and not for unlawful, deceptive, or harassing purposes;
• Not make defamatory, false, or misleading statements about any User or non-User in any referral note or message;
• Not require or solicit any undisclosed financial benefit in exchange for a referral except where lawful and fully disclosed in writing;
• Not engage in anti-competitive coordination, price-fixing, or market-sharing in violation of the Competition Act, 2002;
• Respect the confidentiality of information disclosed by other Users in connection with referrals;
• Not use the Platform to refer Users in connection with illegal, fraudulent, or harmful goods or services;
• Not aggregate or store contact details of other Users for use outside the Platform without their express consent.

You are solely responsible for the truthfulness and lawfulness of any referral or introduction you make. Arissa does not endorse, verify, or guarantee any referral made through the Platform.

Users are solely responsible for evaluating the suitability, legality, accuracy, and business value of any referral, introduction, recommendation, or networking opportunity before acting upon it.

35.1 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Refund and Cancellation Policy, and any other policies referenced herein, constitute the entire agreement between you and us with respect to the Platform and supersede all prior agreements, understandings, and communications.

35.2 Severability

If any provision is held invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary to make it valid, and the remaining provisions shall continue in full force.

35.3 No Waiver

Our failure to enforce any right or provision shall not be deemed a waiver. Any waiver must be in writing signed by an authorised representative.

35.4 Assignment

You may not assign your rights or obligations without our prior written consent. We may assign these Terms without restriction, including in the event of a merger, acquisition, or sale of assets.

35.5 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship. Each party is an independent contractor.

35.6 Notices

Notices to us must be sent to the address in Section 33. Notices to you may be sent to your registered email address or by posting on the Platform.

35.7 Survival

The following provisions survive termination: Section 16 (licence grant for retained Content), Section 18 (Intellectual Property), Section 19 (AI Features), Section 27 (Disclaimers), Section 28 (Limitation of Liability), Section 29 (Indemnification), Section 32 (Governing Law and Dispute Resolution), and this Section 35.

BY ACCESSING OR USING THE PLATFORM, SUBMITTING FORM 1, OR COMPLETING ACCOUNT REGISTRATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE PLATFORM OR SUBMIT FORM 1.